Frequently Asked Questions

All you need to know about pure water cleaning and telescopic poles

I want to purchase a water filtration system for my window cleaning operation. Should I buy a resin systems, or is a reverse osmosis system cheaper?

A reverse osmosis system is more expensive to purchase initially as there are up to 5 filters for the water to pass through in the filtering process, but the running costs of producing the pure water will be reduce by up to as much as 50 times, bearing in mind that reverse osmosis filtration relies on some water going to waste in its filtering process.

If I purchase a resin system only, how long will my resin last me?

As a guide, resin in an FH1 vessel, which is the most popular size, will treat 2,000-ltrs, resin in an FH3 vessel will treat up to 5,000-ltrs of water and resin in an FH4 vessel will treat up to 8,000-ltrs of water at an ingoing water measurement of total dissolved solids of 100ppm.

What is the difference between the extended height of a telescopic pole and the reach of the pole?

The reach takes into account the fact that a person can hold the pole at waist height, sometimes even shoulder height on some of the smaller lighter poles, giving an extra 3-4 feet reach to the extended length of the pole.

What payload should I allow for when considering placing a system in a van?

People often try and cram the largest size tank into the smallest vans. This is dangerous and could render the van over its specified weight. Consider the tank size in litres and turn this into kilograms, as 1-litre of water = 1-kilogram.

Add the weight of the equipment and the average weight of the number of persons the van can carry (2 or 3) to the tank size, allow for a full tank of fuel (50 kilograms?) and this combined weight should not exceed the vehicle’s payload capacity.


How do the Honda engines perform in cold weather and is there a better engine for cold weather?

You can operate the Honda GX engine up to -15 °C with no detrimental effect on performance.

Do I need to use a cover to keep the engine dry in wet weather?

No, however leaving exposed to wet weather will encourage corrosion